Ordering and Payment Policies
Photos of products are a representation of the item you will receive and may or may not be the actual item you will receive. Please use the photos as an indicator of the general quality of the item you will receive and review the product page for any additional details regarding the condition of the item.
All Prices are subject to change due to market changes.
We reserve the right to refuse an order if the quoted price of an item is incorrect due to typographical, technical, or system error.
We reserve the right to accept or reject any order.
Once an order is placed through ProvidentMetals.com, you have entered into a legally binding agreement. Once your order is confirmed with a confirmation number, you cannot cancel the confirmed order without being subject to our Market Loss Policy.
The following Payment Options are available
| Payment Type | Amount | Discount? |
|---|---|---|
| Bank Wire | Orders $500-$500,000 | 4% Cash Discount |
| ACH/eCheck | Orders $0-$100,000 | 4% Cash Discount |
| Personal Check | Orders $0-$100,000 | 4% Cash Discount |
| Cashier’s Checks | Orders $0-$100,000 | 4% Cash Discount |
| Money Orders | Orders $0-$100,000 | 4% Cash Discount |
| Bitcoin | Orders $0-$100,000 | 3% Bitcoin Discount |
| PayPal | Orders $0-$60,000 | No |
| Credit/Debit Card | Orders $0-$50,000 | No |
| Apple Pay | Orders $0-$50,000 | No |
| Google Pay | Orders $0-$50,000 | No |
If you do not submit payment in full within 1 business day for bank wire payments or postmark your personal checks, cashier's checks or money orders within 1 business day, we may, at our discretion, cancel your order and implement the conditions of our Market Loss Policy. For bank wire orders, wiring instructions will be sent within 1 hour during regular business hours Monday through Friday, and by Monday morning if the order is placed over the weekend.
All personal, bill pay, or business checks are held 3-5 business days. When you provide a check as payment, you authorize us either to use information from your check to make a one-time electronic fund transfer from your account or to process the payment as a check transaction. When we use information from your check to make an electronic fund transfer, funds may be withdrawn from your account as soon as the same day you make your payment, and you will not receive your check back from your financial institution.
Bill pay is an accepted form of payment. You do not need an account number to do this. Your bank will simply issue a paper check, and it will be processed in the same manner as a personal check.
All orders paid via credit card, postal money order, bank wire, or bitcoin are put into the processing queue immediately.