My Order Was Canceled Because It Was “UTLA.” What Does This Mean?

This stands for “unable to locate account” and occurs when a check was returned because the account number provided could not be matched to an actual account. In most cases, this happens because of a typo in the checking account number. It should not prevent you from ordering again.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us