Frequently Asked Questions (FAQ)
General
- Digital Investing via DGGold
- How do I purchase bullion and collectibles from ProvidentMetals.com?
- What other associations does Provident Metals have?
- Can I sell to Provident Precious Metals?
- Do you charge commission on your sales?
- Are orders from ProvidentMetals.com taxed?
Ordering
- Where is my order?
- What is your return policy?
- Can I cancel my order?
- Is there a minimum order amount?
- While placing an order, I entered a coupon code and it didn't work. Why?
- Can I change my order once it has been placed?
Payment
- What forms of payment do you accept?
- What is the list price / credit card price?
- Do debit cards qualify for the cash discount?
- How do I qualify for cash discounted pricing?
- How do I qualify for Bitcoin discounted pricing?
- What is the cash discount and Bitcoin discount?
Selling Your Metals To Provident
- How should I ship my package to Provident after I have sold some items?
- What if the quantity of product I sell to Provident Metals is not the quantity I locked in?
- What if the quality of product I sell to Provident Metals is not up to the high quality standards people associate with Provident Metals?
- Are there minimums or maximums when selling to Provident?
- Do I need to send a tracking number to Provident after I've sent my items?
Domestic Shipping
International Shipping
Precious Metals IRA
- Why would I need a self-directed IRA?
- I already have an IRA. How can I invest in precious metals?
- How do I fund a precious metals IRA?
- What is the most I can contribute to my IRA?
- What's the difference between a precious metals IRA and investing in an ETF?
- What are the costs to invest in a precious metals IRA?