Shipping Policies

Free Shipping - If your order is $99 or more, and you live anywhere in the U.S. (all 50 states), shipping is on us! Should you choose to order less than $99, you’ll pay just $3.99 for shipping, still the best rate in the industry. We only ship to the United States at this time.

Orders are shipped only after receipt of good funds. Orders paid by bank wire, credit card, Bitcoin, cashiers check, or postal money orders usually ship within 1-5 business days. Orders paid by personal check are held for at least 5 business days before processing.

All orders ship via USPS or UPS. Shipping will be determined during checkout. Most orders will be eligible for an upgrade to faster shipping.

All orders are shipped fully insured.

Multiple orders may not be combined.

All packages over $1,000 include signature confirmation and require a signature to be received.

All packages shipped via USPS will be shipped First Class or Priority.

You will be notified by email when your package(s) ships.

All packages are shipped securely in inconspicuous packaging and give no indication of contents. Boxes may or may not be addressed from "Provident."

Some oversized packages may be shipped UPS.

Free shipping is based upon order subtotal.  

DGGold and DGSilver ounces sold to you are stored in the custody of the Royal Canadian Mint, and therefore incur no shipping charges. However, you will still be asked to enter or confirm your shipping address at the time of the order in the event that you choose to convert your digital holdings to physical bullion from our inventory. Provident’s regular shipping rates and policies apply when converting DGGold or DGSilver to physical bullion.

 

Shipping rates are as follows:

Order Sub-Total Shipping Rate *
$0 - $98.99 $3.99
$99.00 $0.00 (free)
* Signature confirmation is included on all orders over $1,000.

 

International Shipping - At this time, we do not ship outside of the United Stated. You can visit our FAQ page for more information on international shipping.

 

Lost packages will receive a refund no sooner than 30 days after the shipment date or be re-shipped at our discretion. If there is an issue with your order such as missing or damaged items, we need to be contacted within 5 business days of the receipt of your package. Please retain your packing slip as it contains necessary information for verification purposes.

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