As noted in our Terms and conditions, if you want to initiate a return you have five (5) business days from the delivery date to contact our support team. For the quickest resolution, please email our Returns and Exchanges Department. In your email, please provide photos showing the issues so we can assess the situation and make a determination regarding the best course of action. Please include your Order Number in the subject of the email as this will expedite the process. Also include a brief message explaining the issue. If you would like a phone call in response rather than an email, please provide a valid phone number. You can reach our Returns and Exchanges Department at 800-313-3315.
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